IT Support
We provide a wide range of support solutions
IT Innovates experienced in many areas and offer paramount support in terms of technical knowledge, providing first class business solutions.
We offer cross functional support to many businesses, with our services including Email Management, Network Installation, Disaster Recovery, Upgrades & Migrations, Server & Network Management, Remote Working and Security.
Our Support Solutions
Support for PC’s
Support for Servers
Onsite IT Support
Complete IT Outsourcing
Support for PCs & Laptops
IT Innovates support service for PCs and laptops provides a reactive, high-quality and cost-effective solution.
Our 24/7 support is about maximising service efficiency, resolving problems and driving continuous service improvement.
- Help when you need it with no limit
- A single point of contact for all your issues
- Help with your virus/spyware issues On-demand
- Installation of new hardware and software
- Complete IT Outsourcing.
Support for Servers
The IT Innovates support service for servers provides a reactive, high-quality and cost-effective solutions that will help resolve your server and network problems. Our support service for servers delivers a high-quality solution at a low cost and provides:
- Help to the number of problems you can raise
- A single point of contact for all your IT issues
- Installation and support for Active issues
- Domain troubleshooting support
- Secure remote access
- Small Business Server and Microsoft Exchange Installation
- E-mail Support
Onsite Support
Not all incidents can be fixed remotely. We have a team of Microsoft qualified mobile engineers who can visit your site within an agreed timescale and attempt to resolve any issues you have with Servers, Laptops, PC’s or with your network.
We provide both software and hardware onsite maintenance. Our engineers have an in depth knowledge of resolving both software and hardware related incidents.
Designed for:
- If you want to fully outsource your IT department support
- If you prefer fixed costs
- If you want to benefit from many IT experts
- If you want to consolidate your IT environment
- If you can no longer budget for multiple IT personnel